Note Regarding Children Under 18
To be a one of the Rise.online traders, you must be 18 years of age or older. Children under the age of 18 are not eligible to participate on this website.
How we collect information about you:
We collect personal and financial information about you that you provide while you use the site. We collect most of this information during the registration process. There is some information that members are required to provide and other information that they provide voluntarily. We will keep some of this information private and will display some to other users. We always let you know which information is public and which is private. Additional information may be gathered during your subsequent use of the site, whenever you choose to provide it. We also collect information about your inventory account balance and payment history.
Certain personal information must be supplied during the purchase registration processes, as indicated below, in order to (a) enable registered users to login to the site, (b) verify client identities, (c) establish buyer ability to participate in purchase products inventory by verifying that they are at least 18 years of age, and (d) guard against potential fraud. This basic personal information includes:
- Your name.
- Your email address.
- Your date of birth.
- Your address and telephone number.
- Your Social Security number or your entity EIN.
When you register as a trader, we will request the basic personal information and additional optional information in order to facilitate such activities as:
- Generating a public client account on the site.
- Enabling our financial services partners to implement fund transfers and the receipt of payments.
- Contacting you if there is a problem completing a transaction you requested or to discuss a problem with your account.
- Maintaining regular communications with you as may be necessary to execute transactions you request, such as transferring funds, purchase or selling products inventory.
In addition, we gather names and email addresses of people who contact us through our website with questions about our company operations. We collect this information for the sole purpose of responding to such inquiries.
Finally, we also collect information about your computer and your visits to our website, such as your IP address, geographical location, browser type, referral source, length of visit, and page views through the use of log files. We use this aggregated information in the administration of our website to improve its usability and to evaluate the success of particular marketing/advertising campaigns, search engine optimization strategies and other marketing activities. We use non-identifying and aggregated information to help optimize our website based on the needs of our users. No personal or personally identifiable information about any individual user is collected through this process.
We retain this information to satisfy legal requirements such as recordkeeping and tax and credit reporting requirements, as well as for purposes of fraud prevention, audit and data integrity. We may also use information gained from you to determine certain overall User metrics such as average purchase size, purchase amounts, number of products purchased, average number of products purchased, and geographic location. These metrics better help us understand our user base and may be provided from time to time to businesses in order to allow them to better understand our user base. However, your information will never be sold and may be anonymized by your selection of a unique username
User Referral Activities
Users may choose to refer friends to the site or directly to the available for purchase products inventory via email. If this referral occurs independently of our site or a partner’s site, we do not track the referral other than as a unique page view. Since we do not collect any information from the referring party or the recipient of the external email referencing our site, we do not capture or store any information about either party. If friends refer each other to our site or to their inventory consignment listings via a partner’s site, we will store and track information about the referring and receiving parties only long enough to determine the effectiveness of our marketing activities which contributed to the referral.
Our users can also refer friends to the site by completing a simple form to generate an email invitation. In this case, the email invitations do not track back to any particular information on your account. This information is stored for the sole purpose of sending this one-time email and tracking the success of our referral program. In the case where a bonus is offered to a trader in return for the referral, Rise.online will only retain the information about the referred parties to properly credit the account of the member initiating the referral. The information is not used for any other purpose.
Communications from us
When you register on our site you will receive emails that confirm specific actions you requested. These notifications are typically sent to notify you of a change in status, or for legal or security purposes. For example, you will receive notifications confirming your registration, the successful verification of email addresses and bank accounts, and the successful submission of inventory requests and purchase orders; you will receive notifications regarding certain changes to legal agreements and required products inventory and privacy disclosures; and you will receive progress updates on the status of your products inventory, restocking offers for products in your account, and purchase orders. These are transactional notifications that you generally cannot opt out of receiving. We may also send you responses to emails you send us, if appropriate or applicable. From time to time, we will also send user surveys, requests for user feedback regarding user experience and site operations, newsletters, event notifications, group leader notifications, or marketing materials from us or from us on behalf of our marketing partners. The completion of these surveys or requests for feedback, receipt of these newsletters or notifications, or acceptance of any consignment is strictly voluntary. If you do not wish to receive these surveys or user feedback emails, newsletters, notifications or marketing consignments, you can opt-out of receiving this email through your account or by clicking unsubscribe link at the bottom of the email. For privacy purposes, clients will remain anonymous on the site and are identified only by their chosen screen names. Clients will also have public profiles on the site that display personal information that they have opted to include. Finally, users creating blog/forum posts are identified by the names they choose to provide. To protect buyers’ and users’ privacy, however, the blog/forum posts do not track back to consignment listings or consignment funding decisions, respectively. Rise.online is not responsible for any personal information that businesses or buyers may choose to reveal about themselves in their screen names, products inventory, public profiles, or blog/forum posts. Given the community nature of any person-to- person transaction site. If you use our blog on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of this forum, and could potentially be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in this forum. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We may share your information with law enforcement or other government or regulatory agencies as required by law or for the purposes of limiting fraud. We reserve the right to disclose your personally identifiable information when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us. Rise.online works with a number of trusted partners that perform vital functions as part of our operations, including platform administrators, inventory managment servicers, credit bureaus, collection agencies, electronic payment service providers, quality assurance agents, and companies that distribute our emails for us or collect survey information from our customers. Information is shared with these third parties only to the extent necessary for us to process the transactions you initiate or to perform other specific services, like collections. Our partners are legally required to keep your information private and secure.
Where You Can Find and/or Correct Your Information
You can access all of your personal and personally identifiable information that we collect online and maintain by logging in to your account and going to “My Account > Profile Settings”. This section of the site is password-protected to better safeguard your information. As a registered user, you can update your password, email address, secret question, screen name, physical address, phone numbers, and bank account information at any time on the website, and if you need to change any other information in your profile or request that we delete/remove your information, you can contact us at firstname.lastname@example.org . To protect your privacy and security, please contact us at email@example.com to make changes to your sensitive account information. We will retain and use your information as needed to provide you services, to comply with our legal obligations, to resolve disputes, to enforce our agreements or as otherwise required by law. Web-related Information Collection
Links to Other Sites
Compliance with State and Federal Laws
Expert fraud prevention and protection
Rise.online takes strong steps to safeguard your personal and personally identifiable information through vigorous physical, electronic and operational policies and practices. All data is considered highly confidential. Data can only be read or written through defined service access points, the use of which is password-protected. The physical security of the data is achieved through a combination of network firewalls (there is no direct communication allowed between the database server and the Internet) and servers with hardened operating systems are all housed in a secure facility. Access to the system, both physical and electronic, is tightly controlled and limited to only those employees or third parties who have a need to know. We do not allow visibility to Social Security number, bank account information, or credit card information via the website. Further, we also equip our servers with Secure Socket Layer (SSL) certificate technology to ensure that when you connect to our website you are actually on our site. SSL also ensures that all data entered into the website are encrypted. To verify that SSL is being used, look for the key or padlock icon on your browser. For further encryption protection, we use a 128-bit secure browser for logins and transactions. Identity Theft Guarantee
Although Rise.online will have a stringent process in place to prevent fraudulent persons from using stolen identities to acquire products inventory, there are still limited times when identity theft may occur. Rise.online will work with law enforcement authorities to track down and prosecute persons who have committed identity theft.
Secure data center
We store all sensitive financial information in a state-of- the-art, highly secure data center that adheres to SSAE 16 standards. Physical access to the data center is strictly controlled and we use the latest in threat prevention technologies including the very best in firewall, VPN, antivirus, Web filtering and antispam technologies.
We also employ session time-outs to protect your account. You will be logged out of the site automatically after a specified period of inactivity. This time-out feature reduces the risk of others being able to access your account if you leave your computer unattended. Protection of account numbers
When we contact you about your account to confirm a funds transfer, we only reference the last four digits of your bank account number; this is done for your protection so that you will recognize the source or destination account as one which you own.
At a minimum, we require the use of both numbers and letters in your password. We have also instituted secure steps by which you can regain access to your account should you forget your password, including the use of a security question. Your password is not known to any employee or third party with whom we may partner, and we will never ask for your password as a means of identifying yourself. You should never share your password with anyone, and if you ever receive an email purporting to come from Rise.online that asks for your password, you should immediately report this to our support team.
What you can do
In addition to our own substantial efforts, you can take several precautions to protect the security of your computer and personal information. For instance, you can start by using a well-chosen password. You should avoid using any information that others can easily learn about you, such as a family member’s name or birthday, and you can also use special characters in place of letters. In addition, we recommend that you change your password frequently. You can install and regularly update antivirus and firewall software to protect your computer from external attacks by malicious users. When you are finished with a session on our site, be sure that you log out and close the browser window.
To protect your account, we send automatic notifications confirming certain actions taken on your account, such as changes to a password or external linked account. We do this for your own protection so that you can be sure no one else is making changes to your account without your knowledge. However, the security offered through these notifications can be undermined if other people have access to your email account. Therefore, you might consider restricting access to the email account you registered with on this site and/or changing your password on that email account frequently.
If you use a computer that is accessed by other people, such as in a public library or Internet cafe, we recommend that you take special precautions to protect the security of your account and personal data. When you are finished using our site, you should log out completely, then close the browser window and clear the browser’s cache files.
You should also be aware of fraudulent attempts to gain access to your account information known as "phishing." Phishing is a tactic used by scammers in which unsuspecting people are brought to a website by a genuine-looking email purporting to be from a legitimate company. The phony or "spoof" email takes the person to a website that looks legitimate but in fact is not. Either in the email itself or on this fake site, scammers will ask for login information to gain access to people’s accounts and withdraw their money. Rise.online will never ask you for your login information in the context of any email. In general, you can protect yourself against phishing by never providing personal or login information via an email—instead, go the website directly. You might also make it a habit to check the URL of a website to be sure that it begins with the correct domain. In the case of Rise.online, you should always ensure the URL begins with http://www.rise.online, https://www.rise.online or http://blog.rise.online https://trader.rise.online.
Changes to This Policy
You can also send questions or comments to:
Rise.online, Attn: Support 15 Warren Way Buena Park, CA 90621 Last updated: March 30, 2018